Effective Date: 25/11/2024

Last Updated: 25/11/2024

This Privacy Policy describes how Race Drip (referred to as "we," "us," or "our")
collects, uses, and discloses your personal information when you visit our website (the "Site") or use our services (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

What Personal Information We Collect

The personal information we collect depends on how you interact with us.

1. The personal information we collect dependson how you interact with us.

This may include:

  • Contact Information: Name, address, email address, and phone number.
  • Order Details: Billing and shippingaddresses, payment confirmation, and items pu rchased.
  • Account Information: Username, password, and security questions.
  • Customer Support Information: Details provided in communications, such as inquiries or complaints.

2. Information We Collect Automatically

When you interact with our Site, we may collect:

  • Device and Usage Data: IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking Technologies: Information about your browsing and purchase activity.

3. Information from Third Parties

We may receive information from:

  • Payment processors to confirm transactions.
  • Delivery partners to arrange shipping.
  • Marketing and analytics providers to enhance your experience.

How We Use Your Personal Information

We use your information to:

  • Provide Services: Process payments, fulfil orders, and manage your account.
  • Improve and Personalize: Analyse usage, tailor advertisements, and enhance functionality.
  • Communicate: Respond to inquiries, send updates, and provide order confirmations.
  • Legal Compliance: Meet obligations under UK law and protect our rights.
  • Security: Detect and prevent fraud or unauthorized access to your account.

Legal Basis for Processing

We process your information under the following legal bases:

  1. Performance of a Contract: To fulfil orders and provide services.
  2. Legitimate Interests: For business improvement, security, and marketing.
  3. Consent: For specific activities, such as marketing communications (you may withdraw consent at any time).
  4. Compliance with Legal Obligations:To meet regulatory requirements.

Cookies

We use cookies to enhance your experience. For details about the cookies we use, refer to our Cookie Policy. You can control cookies via your browser settings, but some features may not function properly if cookies are disabled.

How We Share Your Personal Information

We may share your information with:

  1. Service Providers: Payment processors, delivery partners, IT support, and analytics providers.
  2. Business Partners: For marketing purposes, in compliance with applicable law.
  3. Legal Authorities: When required by law or to protect our legal rights.

We do not sell your personal information.

Retention of Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal requirements.

Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal information:

  1. Right to Access: Request a copy of the information we hold about you.
  2. Right to Rectification: Correct any inaccurate or incomplete information.
  3. Right to Erasure: Request deletion of your data, subject to legal obligations.
  4. Right to Restrict Processing: Limit how we use your information.
  5. Right to Data Portability: Receive your data in a structured format for transfer.
  6. Right to Object: Object to the processing of your data for direct marketing.
  7. Right to Withdraw Consent: Where
    processing is based on your consent, you can withdraw it at any time.

To exercise your rights, please contact us at Racedripuk@gmail.com. We will respond within one month, as required by law.

Security of Your Information

We use appropriate technical and norganizational measures to protect your personal information. However, no system is completely secure. If you believe your data has been compromised, please contact us immediately.

Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion.

International Data Transfers

Your data may be processed outside the UK. When transferring data internationally, we ensure adequate protection through echanisms such as Standard Contractual Clauses.

Contact Us

For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

RaceDrip

62 Dove Close, Birchwood, Warrington, WA3
6RZ

Email Racedripuk@gmail.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have processed your data unlawfully. Visit https://ico.org.uk/ for more information.